JCT Sports Solutions Privacy Policy

Last modified: 22 January 2014

There are many different ways for you to use our services – to book an event, to subscribe to a Club or to donate money. As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy.

Our Privacy Policy explains:

  • What information we collect and why we collect it.
  • How we use that information.
  • The choices we offer, including how to access and update information.

We’ve tried to keep it as simple as possible, but if you’re not familiar with terms, such as cookies, IP addresses, pixel tags and browsers, then read about these key terms first. Your privacy matters to JCT Sports Solutions, so whether you are new to the site or a long-time user, please do take the time to get to know our practices – and if you have any questions, contact us .

Information that we collect

We collect information to provide better services to all of our users – from basics, such as your name and address to more complex things including dietary and access requirements:

We collect information in two ways:

  • Information that you give us. For example, many all of our services require you to register and create a JCT Sports Solutions account. When you do, we’ll ask for personal information, such as your name, email address, telephone number.
  • Information that we get from your use of our services. We may collect information about the services that you use and how you use them, such how many services you have signed up to, how long you have held an account. This information includes:
    • Device information

We may collect device-specific information (such as your hardware model, operating system version and browser type. JCT Sports Solutions may associate this information with your JCT Sports Solutions Account.

  • Log information

When you use our services or view content provided by JCT Sports Solutions, we may automatically collect and store certain information in server logs. This may include:

  • details of how you used our service, such as your search queries.
  • Internet protocol address.
  • device event information, such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
  • cookies that may uniquely identify your browser or your JCT Sports Solutions Account.
  • Local storage

We may collect and store information (including personal information) locally on your device, using mechanisms such as browser web storage (including HTML 5) and application data caches.

  • Cookies and anonymous identifiers

We use various technologies to collect and store information when you visit a JCT Sports Solutions service, which may include one or more cookies or anonymous identifiers sent to your device.

How we use information that we collect

We use the information that we collect from all of our services to provide, maintain, protect and improve them, to develop new ones and to protect JCT Sports Solutions and our users. We also use this information to offer you tailored content.

We may use the name that you provide for your JCT Sports Solutions Profile across all of the services we offer that require an account. In addition, we may replace past names associated with your JCT Sports Solutions, so that you are represented consistently across all our services.

When you contact JCT Sports Solutions, we may keep a record of your communication to help resolve any issues that you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.

We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services

We will ask for your consent before using information for a purpose other than those set out in this Privacy Policy.

JCT Sports Solutions processes personal information on Traffic Website servers in the UK.

Transparency and choice

People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used. For example, you can:

  • You can update or review your information at any time
  • Request a new password

You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it’s important to remember that many of our services may not function properly if your cookies are disabled.


Information that you share

Because JCT Sports Solutions collects information for Third Parties we will need to share your information with the organisation or company which has contracted our services.

Accessing and updating your personal information

Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.

We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others or would be extremely impractical (for instance, requests concerning information residing on backup tapes).

Where we can provide information access and correction, we will do so free of charge, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately remove this information from our backup systems.

Information that we share

We do not share personal information with companies, organisations and individuals outside JCT Sports Solutions unless one of the following circumstances applies:

  • With your consent

By signing up to an event, subscription or to give a donation you agree to JCT Sports Solutions sharing your personal information with the company or organisation for which the event, membership or donation is being processed for.

  • With domain administrators

The JCT Sports Solutions database and websites  domain administrator is Traffic Web Development Ltd as such they are able to:

  • change your account password.
  • suspend or terminate your account access.
  • access or retain information stored as part of your account.
  • receive your account information in order to satisfy any applicable law, regulation, legal process or enforceable governmental request.
  • restrict your ability to delete or edit information or privacy settings.
  • For external processing

We provide personal information to the companies or organisations which use the JCT Sports Solutions website and database, in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

  • For legal reasons

We will share personal information with companies, organisations or individuals outside JCT Sports Solutions  if we have a belief in good faith that access, use, preservation or disclosure of the information is reasonably necessary to:

  • meet any applicable law, regulation, legal process or enforceable governmental request.
  • enforce applicable Terms of Service, including investigation of potential violations.
  • detect, prevent or otherwise address fraud, security or technical issues.
  • protect against harm to the rights, property or safety of JCT Sports Solutions, our users or the public, as required or permitted by law.

We may share aggregated, non-personally identifiable information with funding bodies if requested to do so by the companies or organisations that use JCT Sports Solutions.

If JCT Sports Solutions is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

Information security

We work hard to protect JCT Sports Solutions and our users from unauthorised access to or unauthorised alteration, disclosure or destruction of information that we hold. In particular:

  • We encrypt many of our services using SSL.
  • We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorised access to systems.
  • We restrict access to personal information to JCT Sports Solutions employees, contractors and agents who need to know that information in order to process it for us and who are subject to strict contractual confidentiality obligations. They may be disciplined or their contract terminated if they fail to meet these obligations.


Our Privacy Policy applies to all of the services offered by JCT Sports Solutions.

Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include other services or other sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organisations that advertise our services and that may use cookies, pixel tags and other technologies to serve and offer relevant ads.


We regularly review our compliance with our Privacy Policy. The JCT Sports Solutions website is registered with the IOC. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.


Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.