Last modified: 22 January 2014
There are many different ways for you to use our services – to book an event, to subscribe to a Club or to donate money. As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy.
We’ve tried to keep it as simple as possible, but if you’re not familiar with terms, such as cookies, IP addresses, pixel tags and browsers, then read about these key terms first. Your privacy matters to JCT Sports Solutions, so whether you are new to the site or a long-time user, please do take the time to get to know our practices – and if you have any questions, contact us .
Information that we collect
We collect information to provide better services to all of our users – from basics, such as your name and address to more complex things including dietary and access requirements:
We collect information in two ways:
We may collect device-specific information (such as your hardware model, operating system version and browser type. JCT Sports Solutions may associate this information with your JCT Sports Solutions Account.
When you use our services or view content provided by JCT Sports Solutions, we may automatically collect and store certain information in server logs. This may include:
We may collect and store information (including personal information) locally on your device, using mechanisms such as browser web storage (including HTML 5) and application data caches.
How we use information that we collect
We use the information that we collect from all of our services to provide, maintain, protect and improve them, to develop new ones and to protect JCT Sports Solutions and our users. We also use this information to offer you tailored content.
We may use the name that you provide for your JCT Sports Solutions Profile across all of the services we offer that require an account. In addition, we may replace past names associated with your JCT Sports Solutions, so that you are represented consistently across all our services.
When you contact JCT Sports Solutions, we may keep a record of your communication to help resolve any issues that you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.
We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services
JCT Sports Solutions processes personal information on Traffic Website servers in the UK.
Transparency and choice
People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used. For example, you can:
You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it’s important to remember that many of our services may not function properly if your cookies are disabled.
Information that you share
Because JCT Sports Solutions collects information for Third Parties we will need to share your information with the organisation or company which has contracted our services.
Accessing and updating your personal information
Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.
We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others or would be extremely impractical (for instance, requests concerning information residing on backup tapes).
Where we can provide information access and correction, we will do so free of charge, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately remove this information from our backup systems.
Information that we share
We do not share personal information with companies, organisations and individuals outside JCT Sports Solutions unless one of the following circumstances applies:
By signing up to an event, subscription or to give a donation you agree to JCT Sports Solutions sharing your personal information with the company or organisation for which the event, membership or donation is being processed for.
The JCT Sports Solutions database and websites domain administrator is Traffic Web Development Ltd as such they are able to:
We will share personal information with companies, organisations or individuals outside JCT Sports Solutions if we have a belief in good faith that access, use, preservation or disclosure of the information is reasonably necessary to:
We may share aggregated, non-personally identifiable information with funding bodies if requested to do so by the companies or organisations that use JCT Sports Solutions.
We work hard to protect JCT Sports Solutions and our users from unauthorised access to or unauthorised alteration, disclosure or destruction of information that we hold. In particular: